Deliveries and returns

What is the delivery delay ?

Orders are processed shipped the day of placing the order or the next day (depending on the time your order is placed). Once the order is delivered to the Post Office, it takes 2-3 business days to receive your items at home.

What happens if I am absent during delivery?

If you are absent during delivery, the carrier will leave you a notice in your mailbox indicating the post office where to pick up your package.

How much are the delivery costs?

Delivery is set at a standard rate of £7.00 for Royal Mail signed for service. This ensure that all orders can tracked and the swagger is delivered to the right door.

Do you ship abroad?

LIL'LDN ships your clothing products worldwide!

If I return a product, when am I reimbursed?

The refund is made after receipt and acceptance of your return by our logistics center. Your product must be in perfect condition and in its original packaging. We will refund you via the means of payment that you had initially chosen (credit card or paypal).

Is it possible to make an exchange?

It is possible to exchange on an identical product category (example, change of color or size). In this case, write to us at hello@lilldn.com. If you want a different item, then we must return it for refund and then place a new order of the item of your choice.

How to make a return?

You have 15 days from receipt of your order to return purchases that do not suit you. Warning ! Items must be in perfect condition and in their original packaging. Please email LIL'LDN and one of our lovely team members will get back to you.

Is the return paid?

The returns costs are at your expense.